Browse our shop and add any items you love to your cart. When you’re ready, click the cart icon and select “Checkout.” Enter your shipping and payment information, then confirm your order. You’ll receive an email confirmation as soon as it’s placed.

You’ll receive an automatic confirmation email right after checkout that includes your order number and a summary of your items. If you don’t see it within a few minutes, check your spam or promotions folder, or reach out to us at info@nestproper.com and we’ll confirm it on our end.

If your order hasn’t shipped yet, we’re happy to update the address. Email us at info@nestproper.com with your order number in the subject line as soon as possible. If the order has shipped, we’re unable to redirect it.

If your order hasn’t shipped yet, we can usually cancel it for a full refund. Email info@nestproper.com with your order number as soon as possible. Once it’s shipped, our standard return policy applies instead.

We accept all major credit cards, as well as the payment options available through Shopify checkout (such as Shop Pay, Apple Pay, or Google Pay, depending on your device).

Currently we ship within the United States only. We’re a small boutique based in the DC/Maryland area and many of our pieces are handled with extra care for safe delivery.

Most in-stock orders ship within 2–3 business days of being placed. If an items goes out of stock or has a longer than anticipated lead time, we’ll note the expected timeline on the product page or follow up with you directly.

If you’re in the DC/Maryland area, local pickup is available at checkout for select orders, and we may be able to arrange local delivery for larger pieces. Select your preferred option at checkout, or contact us at info@nestproper.com to ask about larger furniture items.

Once shipped, standard delivery typically takes 3–7 business days depending on your location. You’ll receive a tracking number by email as soon as your order is on its way.

We want you to love what you bring home. Most items can be returned within 14 days of delivery in their original, unused condition with tags/packaging intact. Final sale, consignment, vintage, and one-of-a-kind items are not eligible for return. Email us at info@nestproper.com with additional return questions

We’re so sorry! Please email info@nestproper.com within 48 hours of delivery with your order number and a photo of the damage, and we’ll make it right with a replacement, repair guidance, or refund.

Many of our pieces are handmade or hand-finished by independent makers and artisans, while others are thoughtfully sourced, curated goods. We note the origin and materials on most products so you know exactly what you’re bringing home.

Yes! Nest Proper gift cards are available both online and in-store in a variety of denominations. We offer both electronic and physical gift cards, and they can be redeemed for purchases online or at our shop.

Our electronic gift cards are delivered instantly by email, making them an ideal option for last-minute gifting. If you prefer something more tangible, physical gift cards are also available for purchase in-store and make a thoughtful gift for any occasion.

It depends on the piece. Vintage and one-of-a-kind finds won’t be restocked once sold, so we recommend not waiting too long if something catches your eye. Curated staples and small-batch goods are restocked regularly. You can sign up for restock notifications on the product page.

Care varies by material. Care instructions are listed on the product page, and we’re always happy to answer specific care questions at info@nestproper.com.

Absolutely! As interior designers, helping clients select pieces that work beautifully in their homes is one of our specialties.

Whether you're looking for the perfect finishing touches, need help pulling a room together, or want guidance on selecting furniture, artwork, lighting, or décor, our hourly design services are a great fit. We can provide professional recommendations tailored to your space, style, needs, and budget. You can learn more about our design services HERE.